Arrabelle at Vail Square

Vail , CO (24 properties)


Location: Ski-In/Ski-Out Guest Rating: 4.5 out of 5 -38 votes

Description

The Arrabelle, located in the heart of the newly developed Vail Square, is a magnificent hotel that sets the standards in luxury alpine resorts. The hotel reflects the romantic heritage and ambiance of the European Alps, which was architecturally inspired by European cities such as Innsbruck, Prague and Salzburg. The Arrabelle features 36 lavish guest rooms averaging 550 square feet each, approximately 50 additional condominium lock-off units, an unparalleled location (it's just steps from Vail's Eagle Bahn gondola), a state-of-the-art RockResorts Spa and fitness center, and a variety of first-class amenities ranging from rooftop pools to fine-dining restaurants to ski and boot valets. The Arrabelle offers an unforgettable luxury resort experience that guests will want to enjoy time and time again.

The Arrabelle’s dedicated, professional staff is here to make sure that your stay is as comfortable and enjoyable as possible. A Personal Concierge, located on each floor of the hotel, will ensure that all of your needs and desires are met—no matter how large or how small. From ordering your morning coffee to arranging your daily activities to securing last-minute dining reservations, a Personal Concierge is available to assist you in every way. 

Want to enjoy a few extra ski runs or a relaxing afternoon at the spa? Let the hotel's Ski Nanny take the worry and stress out of your family vacation. The nanny will shuttle your kids to ski school, join them for lunch and/or keep them entertained throughout the day—so you, too, can experience the luxury resort vacation you deserve. 

No need to spend aprés-ski in your ski boots. Check your skis and boots with The Arrabelle's Ski Valet, located adjacent to the Eagle Bahn Gondola, and then head to the hotel\'s Great Room, where fresh snacks and a cold drink are a welcome end to a perfect day. 

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Amenities

  • Refrigerator - Mini & Full
  • Elevator
  • Gym/Fitness Center
  • Outdoor Hot Tub - Rooftop
  • Outdoor Pool - Rooftop Lap Pool
  • Sauna
  • Indoor Hot Tub
  • Fireplace
  • Full Breakfast Daily
  • Restaurant
  • On-Site Bar
  • Underground Parking - Valet
  • Private Shuttle
  • On Resort Shuttle Route
  • Room Service
  • Concierge Services
  • 24 Hour Front Desk
  • Ski Lockers
  • Ski Rentals on-site
  • Internet Access
  • (Some Units) Full Kitchen
  • (Some Units) Microwave
  • (Some Units) Balcony
  • (Some Units) Private Hot Tub

Pricing at Arrabelle at Vail Square

Room Type Persons per Night

Hotel Room, 1 bath - Superior, 2 Queens

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  • Taxes Included
2 to 4 --

Hotel Room, 1 bath - Premier One King

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  • Taxes Included
1 to 2 --

Hotel Room, 1 bath - Deluxe King

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  • Taxes Included
1 to 2 --

Hotel Room, 1 bath - Executive King

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  • Taxes Included
2 to 4 --

Hotel Room, 1 bath - Jr Suite

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  • Taxes Included
2 to 4 --

Hotel Room, 1 bath - Deluxe 2 Queens

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  • Taxes Included
2 to 4 --

Hotel Room, 1 bath - Superior King

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  • Taxes Included
2 to 4 --

Hotel Room, 1 bath - Executive 2 Queens

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  • Taxes Included
2 to 4 --

Hotel Room, 1 bath - Premier 2 Queens

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  • Taxes Included
2 to 4 --

One Bedroom, 1 bath - Condo

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  • Taxes Included
2 to 4 --

Two Bedroom, 2 bath - Condo Premier

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  • Taxes Included
4 to 6 --

Two Bedroom, 2 bath - Condo

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  • Taxes Included
4 to 6 --

Three Bedroom, 2 bath - Condo

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  • Taxes Included
6 to 8 --

Three Bedroom, 3 bath

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  • Taxes Included
6 to 8 --

Three Bedroom, 3 bath - Condo Premier

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  • Taxes Included
6 to 8 --

Four Bedroom, 3 bath - Condo

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  • Taxes Included
8 to 10 --

Four Bedroom, 4 bath - Premier

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  • Taxes Included
8 to 10 --

Five Bedroom, 4 bath - Condo

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  • Taxes Included
10 to 12 --

Five Bedroom, 5 bath - Condo Premier

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  • Taxes Included
10 to 12 --

Reviews

Write a Review

Overall Score

  • 4.5
  • Reviews are provided from our clients and Google Places. Please note in many cases, particularly condominiums, units are individually owned and decorated and in many cases, multiple management companies may provide services. Review content specific to the interior of a condominium or experiences with front desk staff may not be applicable.

My wife and I had to cancel our trip due to significant damage to our home from the winter storm here in Houston. We were initially hard lined by the third party Vail Resorts, but once word of our predicament reached management at the Arrabelle, they were quite understanding and offered us a full refund. I cannot give a full 5 star rating because of the role the third party plays in guest services, but we will certainly consider staying at the Arrabelle in the future.

If you want a romantic getaway, this is the place to go! Top to bottom the Arrabelle was professional, thoughtful, and top notch. If you golf, do yourself a favor and play their resort course at Red Sky. I ended up proposing to my girl on the 9th green. The concierge sent a bottle of champagne up for us to celebrate. We had a rough time getting up to Vail, my car broke down on the way up and we had to get it towed and ended up getting a rental car. I had called the Arrabelle and let them know we’d be in super late. Upon arrival the front desk knew us by name and empathized with our car misfortune. A nice touch. Room was clean and well decorated. We had a fireplace in our room, and the decor was absolutely gorgeous. We will definitely be returning!!

I am updating this review in light of a conversation I had with the property manager this morning. After receiving the original 1 star review, my file was pulled and the GM was apprised of the situation that was being handled by their 3rd party reservation service. In short, the GM apologized for the process we underwent and the customer service which fell below that of the excellent service we experienced with representatives at the actual Arabelle property. He offered to refund our money in its entirety, which was a much appreciated gesture and one we did not expect but greatly appreciate given our current situation. To be clear, the 3rd party, Vail Resorts Management Company, is the first, second and third contact we had and all were unsympathetic and uninterested in listening to our extreme predicament. The GM today was the first to express regret for our situation and was willing to work something out acknowledging that sometimes policies don't always fit the situation, and building relationships and customer loyalty is more valuable than immediate financial gratification. For its actions, the Arabelle will get exactly that from us. I gave it 4 stars and not 5 just because the 3rd party arrangement is not satisfactory because that organization demonstrated on multiple occasions they cannot live up to the Arabelle's high expectations regarding customer service. Original Text for context only. We booked the Arabelle Resort several months prior to our February 19th, 2021, departure. On February 15th, we experienced an unprecedented winter storm (declared a federal and state disaster area) lasting for days that completely knocked out the entire state's energy grid, leaving us with no power for days in subzero temperatures. As a result, our pipes in our home burst on February 17th. At this point, we could no longer attempt to make the trip as our house is no longer habitable. Reluctantly, we canceled our reservations and were issued refunds by all parties except this corporation which refused to offer any recompense for any portion of the 8 day stay we booked due to their cancellation policy, which we missed by a matter of days. We spoke to management on 3 different occasions and were not offered even an attempt at empathy for our situation much less any willingness to help with any portion of the $6,000 cost for the 8 day stay. This organization is supposed to be in the hospitality business but clearly lacks any feeling for its patrons. We would have happily scheduled a stay next year assuming we could save the funds again in acknowledgement of their understanding and as a show of loyalty, but this experience is so despicable, that I will NEVER give my business to these greedy people again, and I hope you don't either. This is the type of behavior that only changes if its consumers demand it change.

Nice place with great customer service! Location can't be better to gondolas. The 2 bedroom residence had nice view of mountain and village

the worst travel experience ever...after a long day of skiing, no hot water for two days, no showers no spa no pool, room food was not good...food trays are delivered without carts to be left on the floor outside your door...no housekeeping, front desk overnight does not answer the phone, and was rude when i walked to front desk building...i asked for a bottle of water and she responded with room food service left at 9:30...wifi is poor...tv does not have cable, this is far from a resort spend your money somewhere better

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Same pricing as elsewhere, or better!

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