Mount Royal Hotel

Banff and Lake Louise , AB (12 properties)


Location: Short Shuttle Guest Rating: 3.2 out of 5 -5 votes

Description

Mount Royal Hotel, located in the heart of downtown Banff, offers standard rooms and suites (which include a separate living area and upgraded bathroom amenities). Each room contains a coffee maker, phone with voicemail, hairdryer, high-speed internet access, individual heat and air conditioning climate control, alarm clock radio, and a color TV. Guests receive a complimentary pass to the full service workout facility at the Banff Center (transportation subject to availability). Onsite amenities include guest laundry rooms, ski and board storage, and a conference facility for small meetings. Light adventure packages are also available, such as horse drawn sleigh rides or dog sled tours in the winter!

Map

Amenities

  • Outdoor Hot Tub
  • Daily Maid Service
  • On-Site Washer Dryer
  • Restaurant
  • On-Site Bar
  • Free Parking
  • Ski Lockers
  • Free Internet Access
  • Pet Friendly* Restrictions may apply - $25 + tax per pet, per night. Pets must not be left unattended in the guest rooms. Please advise us at time of reservation that you will be traveling with a pet.

Pricing at Mount Royal Hotel

Room Type Persons per Night

Hotel Room, 1 bath - Triple

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  • Taxes Included
3 --

Hotel Room, 1 bath - Double

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  • Taxes Included
2 --

Hotel Room, 1 bath - Quad

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  • Taxes Included
4 --

Hotel Room, 1 bath - Single

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  • Taxes Included
2 to 1 --

Reviews

Write a Review

Overall Score

  • 3.2
  • Reviews are provided from our clients and Google Places. Please note in many cases, particularly condominiums, units are individually owned and decorated and in many cases, multiple management companies may provide services. Review content specific to the interior of a condominium or experiences with front desk staff may not be applicable.

There are two big flaws with this hotel, that makes it really not worth staying at, given the huge amounts of other hotels in Banff to choose from. Noise: All the rooms have poor sound insulation, despite being brand new. You can hear neighbours next door, people in the corridor coming home late at night, and noise from outside. They even give earplugs in the rooms because they know of the noise issue. The worst thing? Half the rooms face the busy busy main street of Banff, and some rooms face this noisy bar playing dance music till the early hours of the morning. So if you're not the party type, avoid. Service: I had emailed before my stay to request a quiet room. And then two days before my stay, I had even dropped by reception to ask for a quiet room, and the "note" was passed on to the management team. Turned up - they assigned me the worst room, the one closest to the noisy bar at the back. Only at 1am in the morning, when I went downstairs, did they then provide another room (why not give that if it was available to begin with?) At checkout at 9am, I asked to speak to a manager, and was told that the manager only comes in later in the morning, like 10-11am. Wow. What kind of hotel has a manager that comes in late? One that likes to miss all the customer complaints, I bet. I left my number and email, and asked to be contacted by the manager when he gets in. That was 7 days ago. No contact. When there's so much choice in Banff, why choose a hotel where you have a high chance of not getting a good night's sleep, or if things go wrong, no manager to help you sort out the issue?

Perfect location right in the center of the town. The staff were welcoming and helpful. Really nice rooftop hot tubs. The room was smaller than expected. Overall we had an excellent experience.

The rooms were very clean. Great location, right downtown. Staff was very nice and helpful. Would definitely recommend for anyone looking to stay in downtown Banff.

Perfect location right on Banff Ave in the middle of all the action. Renovated hotel with great staff and good rates

Super central location to the Banff core. You can walk to everything! Parts of this place had a fire a few years ago and I am not sure where they are now with the renovations. It was a good place to stay. Fairly affordable compared to other places in town.

Why Sports America?

Family-owned for 41 years

Same pricing as elsewhere, or better!

Customized, individual service