Winter Park Mountain Lodge

Employees were super nice, I agree with other reviews that it needs updating. Must stay in a room with views of the ski mountains across the street. Our view was gorgeous. They have a ski rental shop which is convenient and location is good. Across the street from the action though.

I’m generally skeptical of bad reviews because people often only write reviews when they’re mad, but I wish I had taken the negative reviews to heart. We stayed here for a wedding, and the room was so gross we decided to leave early rather than staying a second night. First of all, there was what appeared to be a bloody hand print on the shower wall, and the curtain was filthy. There were black stains all over the inside of the shower curtain (there was no curtain liner either), and the carpet was covered in stains as well. There was no comforter on the bed despite the room being freezing. We asked the front desk for a blanket and they brought us an extremely thin blanket that was basically a sheet. We ended up needing five “blankets” to be able to actually sleep and were told by the front desk they don’t have comforters. The next day we asked for an iron and ironing board. We were given a very rusty iron and no board. We had to call a second time for the board. There also wasn’t a do not disturb sign anywhere to be found. I am totally fine with a hotel that is dated or generally not well decorated, but our room had very clearly not been cleaned and was disgusting. I will definitely not be staying here again.

DO NOT STAY HERE. Definitely not worth the amount of money they charge for a night’s stay. $300 was what we were charged. Room was outdated and felt dirty. The curtains have holes in them (cigarette holes maybe?) and the windows were dirty. The bathroom sink had hair clippings on it, there was a white powdery substance behind the night stand and bed, the breakfast they offered was pop tarts and cereal because the kitchen was closed due to “a project”. We were given two towels in the bathroom for showering even though we booked a room for four. When my husband went to the front desk to ask for a few more towels, they said they didn’t have any because the laundry service didn’t come until afternoon. We paid half the price for nicer hotels this last week. This was truly a disappointment. The only good thing I can say about the hotel is the receptionist that checked us in. She was very polite and pleasant to talk to at check in.

Nice very roomy place able to fit my mountain bike in the pop up here it was quiet it was at the end of the hall on the fourth floor with a nice view of the ski mountain pictures. Don’t completely match how it actually looks but it’s still nice for what it is. I would stay here again. Although they have a person smoking down the hall that won’t stop so that’s the only issue that I found.

We had our wedding here this last weekend, Friday the 13th and it was magical! Our event coordinator Emily went above and beyond to help make sure we have the best weekend possible, and Lauren, how does facilitated everything on the back in so we had no worries! It snowed the night before our wedding so we were a little unsure if we are going to be able to have our ceremony outdoors, but the staff pulled it together and made it happen for us! The hotel staff is incredible, everyone is very thoughtful and hard-working! Yes, the rooms are a bit dated but they had everything we needed, or brought it up right away. Thank you so much WPML staff! You have helped us create memories that will last forever and we can’t wait to come back for a reunion trip!!