Lodge at Vail

Vail , CO (25 properties)


Location: Ski-In/Ski-Out Guest Rating: 4.5 out of 5 -11 votes

Description

Many guests believe that a trip to Vail Resort is not complete without a visit to the beautiful Lodge at Vail hotel. The elegant Alpine ambiance along with the impeccable personal service bring guests back again and again, and have earned the Lodge at Vail the AAA four diamond hotel award. The Lodge at Vail is the pinnacle hotel of Vail Village, located just steps from skiing at Vail Mountain, as well as the nightlife, restaurants and shops of Vail Village.

There is a wide variety of luxury accommodations offered at The Lodge at Vail, from hotel or lodge rooms, to a three-bedroom penthouse! The Lodge at Vail is a full service resort hotel, offering dozens of amenities for your comfort, including daily maid service, 24-hour hotel front desk, 24-hour room service, full service concierge desk, valet parking, Vail shuttle service, and in-room massage. Recreational offerings at The Lodge at Vail hotel include four hot tubs, sauna, outdoor heated pool, on-mountain ski storage, golf, workout room and the full service RockResorts Spa. You can dine in one of several on site restaurants, including the award winning Wildflower restaurant.


Map

Amenities

  • Refrigerator - In condos
  • Elevator
  • Full Kitchen - In condos
  • Microwave - In condos
  • Gym/Fitness Center - $
  • Outdoor Pool
  • Outdoor Hot Tub
  • Sauna
  • Daily Maid Service
  • On-Site Washer Dryer - Valet Laundry
  • On-Site Bar - Piano Bar
  • Restaurant
  • Parking (fee)
  • Private Shuttle
  • On Resort Shuttle Route
  • Room Service
  • Concierge Services
  • 24 Hour Front Desk
  • Ski Rentals on-site
  • Internet Access - Wireless
  • (Some Units) Balcony
  • (Some Units) Fireplace (Wood)
  • (Some Units) Pet Friendly* Restrictions may apply

Pricing at Lodge at Vail

Room Type Persons per Night

Reviews

Write a Review

Overall Score

  • 4.5
  • Reviews are provided from our clients and Google Places. Please note in many cases, particularly condominiums, units are individually owned and decorated and in many cases, multiple management companies may provide services. Review content specific to the interior of a condominium or experiences with front desk staff may not be applicable.

We stayed at the Lodge at Vail in a studio room. Very nice room set up, full kitchen, balcony, and fireplace. The ambiance was lovely. The location was great. The hotel is situated in the center of the village. This room had a Murphy bed which was very comfortable. The room was nicely appointed. I had previously asked for non feather pillows to be available in my room upon making my reservation. Upon checking in and arrival the requested pillows were not placed in my room. I only received them after having to request them again. I noticed various other inconsistencies in communication during our stay. When I inquired about using the fireplace. The front desk staff mentioned that a hotel staff member was only permitted to start a fire in the room’s fireplace, and that we would need to call the front desk to do so. When I requested a hotel staff member to do this task, the staff member assigned to assist us mentioned he was not familiar with how to start the fire. So we ended up doing it ourselves instead. he actually mentioned he had never done this task before. The restaurant was only open for breakfast. The restaurant offered alfresco dining. The service was good. The omelette and cappuccino were delicious. I had made a previous reservation on open table for a late breakfast that morning. During the early morning of my reservation I received a call from the restaurant manager informing me that they could not accommodate my reservation because the restaurant was going to be closed for a private event. He did offer me a discount on my bill if I came in earlier. Each morning a self service coffee station was available in the lobby and with flavored water in the afternoon. With regard to food and drink pool service while my husband and I were relaxing at the pool there was no assigned staff member to take a lunch or a drink order. I had to call the the front desk to retrieve a staff member to do so. It took about 20 minutes for someone to assist us. When our order arrived the wait staff had to go back to the kitchen to bring back the condiments that accompanied my burger. My food was already cold when she returned. The concierge was not available to assist me the next morning after checkin because she only was scheduled to work part of of the day. This was on a Saturday morning. Another complaint and concern was that during our last night of our stay the hotel fire alarm went off three times during the the late hours in the night and again in the early morning hours. Each time the alarm staying on very loudly and long enough to make for a very unsettled sleep. There was an all clear intercom announcement after it went off the first time. No other announcements after it went off the other two times. When I inquired at the front desk on duty the next morning there was no explanation as to the cause. In their response one staff member did not seem very cordial not offering any explanation as to the nature as to why this occurred. For a 5 star accommodation, I would have expected this place to offer a more improved service and restful experience. Unfortunately it feel it fell below my expectation. I might consider returning to the hotel in the future. Based on my experience during this stay I am undecided. There were many nice things about the hotel’s ambiance and location, but also a few items which I can’t ignore as not making my vacation stay all that I would have expected.

Was here for an office conference. It supposed to be a 4 star hotel but the experience was not. The guest area and service is definitely 4 star but the rooms suck though. No AC in our room and the bed we got is a fold away bed which is super uncomfortable.

We asked for a late checkout, normally 11am but they have us until noon. Then the maid service walked in on us twice without knocking before 11:30 am, once while I was half dressed standing in the bathroom by the front door! There is mandatory valet which is fine but when I booked they said $20, at checkout it was $25. We had a studio suite with the most uncomfortable fold-down Murphy bed! All for over $350/night plus a $30 service fee. The location was convenient for night life in Vail Village.

I had a tiny room w/1980s bathroom decor, complete w/dirty towels in the shower. The room was hot at night. Notifed front desk, but it was same story that night. No temp gauge in my room. Also, didn't refill coffee and creamer. Staff are nice, but this isn't worth $200+ a night.

Incredibly nice and hospitable staff! Rooms are clean, beds are very comfortable, amenities are perfect. They give you refillable filtered water in glass bottles each day in your room, which is SUCH a nice touch! You can walk to everything in Vail village. Restaurants on site. Best gym I've seen in a hotel in a while, plus a spa where you can use the hot tub and sauna complimentary. They set out little treats and desserts in the lobby in the afternoons and were so kind. Pool was under construction when I stayed in May but it looks beautiful.

Why Sports America?

Family-owned for 41 years

Same pricing as elsewhere, or better!

Customized, individual service